Terms of Service

1. Acceptance of Terms

Welcome to Graylight Creative. By accessing or using our AI-powered marketing platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Graylight Creative ("Company," "we," "us," or "our").

2. Service Description

Graylight Creative provides an AI-powered marketing platform that includes but is not limited to:

• AI Readiness Audits and marketing analysis
• AI-generated marketing content (social media posts, blogs, emails, ad copy)
• Social media scheduling and posting
• Brand asset management
• Marketing suite tools and automation
• AI consultant chatbot
• QR code generation
• Integration with third-party platforms (social media, email services)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

3.3 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

4. Subscription Plans and Payment

4.1 Subscription Tiers

We offer multiple subscription tiers with varying features and pricing:

• Free Plan: Limited access to basic features
• The Opener: Entry-level paid subscription
• The Headliner: Mid-tier subscription with expanded features
• The World Tour: Advanced subscription with full features
• The Soundcheck: Enterprise-level subscription

4.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Payment is processed through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge your payment method for all fees incurred.

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge your payment method on file for the renewal amount.

4.4 Coin System

Certain features require "Coins" (virtual currency). Coins can be purchased separately or included with subscription plans. Coins are non-refundable and have no cash value.

4.5 Price Changes

We reserve the right to change subscription prices at any time. Price changes will not affect your current billing period but will apply to subsequent renewals. We will provide at least 30 days' notice of price changes.

4.6 Failed Payments

If a payment fails, we may suspend your access to paid features until payment is received. Continued failure to pay may result in account termination.

5. AI-Generated Content

5.1 Content Ownership

You retain ownership of all content you input into the Service and all AI-generated content created through the Service. We claim no ownership rights to your content.

5.2 Content License to Us

By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing and improving the Service.

5.3 Content Responsibility

You are solely responsible for all content generated through the Service, including its accuracy, legality, and appropriateness. AI-generated content should be reviewed and edited before publication. We are not responsible for errors, inaccuracies, or consequences arising from AI-generated content.

5.4 No Guarantees

We do not guarantee the accuracy, quality, or effectiveness of AI-generated content. Results may vary based on input quality and AI model performance.

6. Prohibited Uses

You agree not to use the Service for any of the following purposes:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights of others
• Transmitting harmful, offensive, or inappropriate content
• Spamming, phishing, or sending unsolicited communications
• Attempting to gain unauthorized access to the Service or other users' accounts
• Reverse engineering, decompiling, or attempting to extract source code
• Using automated tools to scrape or harvest data from the Service
• Reselling or redistributing the Service without authorization
• Generating content that is defamatory, fraudulent, or misleading
• Creating fake accounts or impersonating others
• Interfering with or disrupting the Service or servers

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other materials, is owned by Graylight Creative and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7.2 Trademarks

"Graylight Creative," our logo, and all related names, logos, and slogans are trademarks of Graylight Creative. You may not use our trademarks without prior written consent.

7.3 Third-Party Services

The Service integrates with third-party AI providers (Google Gemini, OpenAI, xAI) and social media platforms. Use of these third-party services is subject to their respective terms of service.

8. Disclaimers and Warranties

8.1 "As-Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 No Guarantee of Results

We do not guarantee that the Service will be uninterrupted, error-free, or secure. We do not guarantee specific marketing results, ROI, or business outcomes from using the Service.

8.3 AI Limitations

AI-generated content may contain errors, biases, or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before use.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAYLIGHT CREATIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your data
• Content or conduct of third parties on the Service
• AI-generated content or recommendations
• Any other matter relating to the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Graylight Creative and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any rights of another party, or (d) content you input or generate using the Service.

11. Termination

11.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

11.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

11.3 Effect of Termination

Upon termination, you will lose access to your account and all associated data. We may delete your data after a reasonable period following termination. You should export any content you wish to retain before termination.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a formal claim, you agree to contact us at support@graylightcreative.com to resolve the dispute informally.

12.2 Binding Arbitration

Any dispute arising from these Terms or the Service will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify. The arbitration will be conducted by a neutral arbitrator.

12.3 Class Action Waiver

You agree to resolve disputes only on an individual basis and not as part of any class or representative action.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Graylight Creative regarding the Service.

17. Contact Us

If you have questions about these Terms, please contact us: